This survey is open to all Single Specialty, Multi-Specialty MSOs, Primary Care VBC Groups, and DSOs. Whether you are a small, medium, or large MSO, your participation is highly encouraged. We believe that a diverse range of participants will provide a comprehensive and representative dataset that will benefit the entire MSO community.

The time required to complete the survey will depend on the size and complexity of your organization. On average, it should take approximately 3 hours to finish. We appreciate your investment of time and effort, as the insights gained from this survey will contribute to the overall advancement of the MSO sector.

Yes, the confidentiality and security of your survey data are of utmost importance to us. All responses provided in this survey will be kept strictly confidential and stored securely. Individual participant data will be aggregated and presented in a way that ensures anonymity and privacy.

The last day to complete the survey will be April 30, 2024. The results will be available 1-2 months after.

While we encourage you to respond to all questions, you have the option to skip any question or section that you prefer not to answer. However, the more comprehensive your responses, the more accurate and meaningful the benchmarking analysis will be. We kindly request your thoughtful participation to help us obtain the most valuable insights.

The data collected from this survey will be analyzed to identify trends, best practices, and areas for improvement within the MSO sector. The insights gained will be shared with all participants, providing a benchmark against which MSOs can measure their performance and identify opportunities for growth and development. The data may also be used in aggregated and anonymized form for research publications or industry reports.

Yes, if you are a SCALE Community Corporate Member and a participant of this MSO benchmarking survey, you will receive access to the benchmarking results free of charge. The findings will be shared with all participating MSOs, allowing you to compare your organization’s performance with industry averages and identify areas of strength or areas that require improvement. The results will be provided in a format that enables meaningful analysis and strategic decision-making.

Note: If you are not a SCALE Community Corporate Member and did not participate in the survey and want to purchase the results of this survey, you will charged the stated fees UPON delivery of the results.

If you have any additional questions or concerns regarding the survey, please feel free to reach out to our survey team by sending an email to rali@scale-healthcare.com or using the contact information provided on our website. We are here to assist you and address any queries you may have throughout the survey process.